Adored Hands Solutions is a non-medical home care provider. We do not diagnose, treat, or provide skilled medical services. This notice describes how information about you may be used and disclosed, and how you can access this information.
Our commitment to your privacy
Although we do not deliver medical care, we treat information relating to your care plan, health preferences, and personal circumstances with the same care and confidentiality expected under HIPAA principles.
How we may use and disclose information
- For care coordination: to plan and provide non-medical support.
- With your consent: to share information with family members, physicians, hospitals, or case managers you designate.
- For business operations: to schedule caregivers, quality-review our services, and process payment.
- As required by law: including reporting suspected abuse, neglect, or as ordered by a court.
Your rights
- Request access to information we hold about your care.
- Request corrections to inaccurate information.
- Request restrictions on how we share information.
- Receive a written accounting of certain disclosures.
- File a complaint if you believe your privacy rights have been violated.
Contact
To exercise any of these rights or file a complaint, contact us at admin@adoredhandssolutions.org or (202) 800-6499 ext. 6499. You will not be retaliated against for filing a complaint.